Client Background
A Dubai-based distributor importing professional cleaning chemicals from a European manufacturer for resale into hospitality and facilities-management customers across the UAE and Saudi Arabia.
The Problem
A container of 14 products arrived in Jebel Ali with full German-language SDS. The customer in Riyadh required Arabic SDS aligned with GHS and SFDA expectations before the stock could be released from their bonded warehouse.
The supplier could not produce Arabic documentation. The distributor needed it done independently โ and fast โ or face demurrage charges and a stalled launch.
What We Found
- All 14 SDS were in German only, with no Arabic or English versions provided.
- Hazard classifications were CLP-format but not mapped to the GHS building blocks SFDA expects.
- Several Section 8 exposure limits referenced German occupational standards with no GCC equivalents.
- Transport classification (ADR) present, but no IMDG cross-reference for Gulf sea freight.
Our Process
- 1
Day 1โ2 โ Translation & technical review
Worked from the original German SDS rather than auto-translating. A native Arabic-speaking regulatory writer paired with a German-reading chemist to preserve technical meaning, not just words.
- 2
Day 3โ4 โ GHS re-mapping
Re-mapped each classification to the GHS building blocks adopted by SFDA, including category-by-category review of skin and eye irritation thresholds where CLP and SFDA diverge.
- 3
Day 5 โ Section 8 & 14 localisation
Replaced German occupational exposure references with the closest applicable GCC standards. Added IMDG transport classifications alongside the existing ADR data.
- 4
Day 6 โ Arabic typesetting & QA
Typeset all 14 SDS in right-to-left Arabic with correct hazard pictograms and signal words. QA reviewed by a second Arabic-speaking specialist.
- 5
Day 7 โ Delivery
Delivered final Arabic SDS pack plus an English reference set for the distributor's own internal use. Stock cleared the bonded warehouse within 48 hours of submission.
The Outcome
The Riyadh customer accepted the documentation on first submission. The distributor avoided over USD 18,000 in projected demurrage and lost-sale costs, and has since standardised on Arabic + English SDS for every new SKU.
14
Documents delivered
Arabic + EN
Languages
100%
First-submission acceptance
"Other vendors offered translation. Chemply gave us SDS that actually pass SFDA review. That's a different product."
โ Operations Director, Dubai distributor

